In the company Mea Mea, d.o.o. we are aware of the importance of the security of your personal data, so we have always paid great attention to the protection of your personal data. We invite you to read below how our company handles your personal data.

You will find out what personal data we collect about you, on what basis we collect it, and for what purposes we process it.

The privacy policy of Mea Mea, d.o.o. is in accordance with the law of the Republic of Slovenia and the GDPR Decree.

The privacy policy covers:

• contact information Mea Mea, d.o.o. and contact of the data protection officer,

• legal bases and purposes of personal data processing,

• the types of personal data we collect,

• use of cookies and related technologies,

• manage privacy settings,

• transmission of personal data,

• deadlines for the retention of personal data,

• protection of personal data,

• the rights of individuals with regard to personal data, including the right to appeal,

• changes to privacy policy.

Purposes and Use of Data

The company Mea Mea, d.o.o. collects, records, edits, stores, transmits, and otherwise processes personal data we hold about you for various purposes.

• individual identification,

• to provide support to users,

• in the case of purchase, to fulfill the order (delivery, delivery of products, issuing an invoice, resolving any customer claims (complaints, guarantees),

• to store the history of purchases,

• to carry out any recovery procedures and for its own accounting and tax purposes,

• for the purpose of direct marketing - with free e-news, we inform you about events on the online store, general information, and special benefits offered by the company on its website,

• to carry out marketing analyses,

• to participate in prize games,

• we may process your personal data if it is in the legitimate interest of Mea Mea d.o.o. unless these interests are overridden by the interests or fundamental rights and freedoms of the individual.

What Personal Information Do We Collect?

The company Mea Mea, d.o.o. collects, records, edits, stores, transmits, and otherwise processes personal data we hold about you for various purposes.

Basic Data

• basic personal data: name and surname, e-mail address, address of residence, delivery address and telephone number,

• optical diopter strength,

• medical prescription,

• information on purchase and method of payment.

 

Technical Data

• the IP address of the Internet-connected device,

• date and time of access,

• the name and URL of the called file,

• website/application through which access was granted (Referrer-URL),

• the browser and operating system of your device and the name of the access provider.

The technical data is transmitted to the server, where it is temporarily stored in the so-called daily file (log file), for the following purposes:

• providing a seamless connection,

• ensuring comfortable use of our website/application,

• assessing the security and stability of the system.

The legal basis for IP address processing is point f. the first paragraph of Article 6 of the GDPR. Our legitimate interest stems from the above purposes of data processing.

Personal Data

We undertake not to pass on the user's data to a third party.

• Contractor handlers. We may pass on your personal data to persons with whom we have concluded contracts for the processing of your personal data. Purposes of mediation: purposes of support, delivery of orders, or processing of payments. They can only access the personal information they urgently need to provide the services they provide for us. They have a duty to protect your personal information.

• Public information. Some information about you is also publicly available, e.g. information when posting a comment under the product in the online store or commenting on social networks.

Protection of Personal Data

We use several technical and organizational tools and measures to ensure the maximum security of your personal data. We strive for the highest level of security of your personal data but we cannot guarantee 100% security of the personal data provided and we are not responsible for the theft, destruction, loss, or intentional/unintentional disclosure of personal data or information.

During the ordering process, all data during the transfer is protected against unauthorized access with the SSL online security protocol https://en.wikipedia.org/wiki/Transport_Layer_Security#SSL_1.0,_2.0,_and_3.0

By clicking on the icon, you can check the validity of the SSL certificate for the server www.prescription-dive-mask.com.

When paying by credit card or PayPal, you enter the information on the STRIPE and PayPal websites. After entering the data and verifying the data by these companies, you will be redirected back to where the order will be completed.

The store does NOT STORE any credit card information on its servers.

How Long Do We Keep Your Personal Data?

Basic personal data: name and surname, e-mail address, address of residence, delivery address, and telephone number: permanently or until revoked by its holder.

Technical data: data will be deleted as soon as they are no longer needed to achieve the purpose for which they were obtained or within 36 months at the latest.

 

Fundamental Rights of the Individual

In the company Mea Mea, d.o.o. we always enable the exercise of individual rights.

• Right of acquaintance. The individual has every right to find out what data we collect about the individual, for what purpose and for how long, from where we obtain personal data, and who still processes it;

• Right of deletion. An individual may at any time request that the company Mea Mea, d.o.o. allow the deletion of personal data if this is in accordance with legal obligations;

• Right of correction. If an individual notices that his or her personal data we hold is incomplete or incorrect, he or she has the right to request correction or addition;

• Right to limit processing. An individual may request that his personal data be specifically marked and excluded from any processing. The processing limit is time-limited and not permanent as a deletion;

• Right of portability. At any given moment, an individual may request that personal data be provided to the individual or transferred to the controller at the individual's request;

• Right to contract;

• The right to revoke consent. An individual may revoke his or her consent for the purpose of processing personal data at any time.

 

Personal data controller and Contact

The controller of personal data is Mea Mea, d.o.o., Železna cesta 10C, Ljubljana, 1000 Ljubljana. All questions regarding this Privacy Policy, the confidentiality of your personal data, the method of processing, or your requests regarding the exercise of rights in relation to personal data can be addressed to the responsible and/ or authorized data protection officer. Questions are accepted at support@prescriptiondivemask.com.

Thank you for your understanding, we wish you a pleasant use of our website! For all additional questions, we are at your disposal via info@prescription-dive-mask.com.

Cookie Policy

What Are Cookies and Why Are They Needed?

A cookie is a short text that a website sends to your browser when you visit. This way, the website recognizes you, remembers the information about your visit, and provides you with a friendly and simpler online service. With the help of cookies, we customize the content on our website, remember your preferences and record visits to our online store. Browsing our online store is more pleasant, faster, and, above all, more efficient with cookies.

Cookies are not malicious code and do not collect any information from your computer!

The amended Electronic Communications Act, which came into force in early 2013, introduced new rules regarding the use of cookies and similar technologies to store information or access information stored on a user’s computer or mobile device.

An individual has a constitutional and legal right to the protection of his data - the right to self-determination of his information privacy, and in this sense, cookies constitute an invasion of his privacy. That is why the new legislation restricts the use of cookies.

The new legislation does not prohibit the use of cookies but tightens the rules - under what conditions and how cookies and similar technologies are allowed to be used. It is crucial that users of websites should be aware of cookies and that they should be offered a choice as to whether they want the website to monitor their online activities in this way.

 

List of Cookies We Use

Mandatory cookies are cookies that are necessary for the proper functioning of the website and without them, the operation of the website would not be possible. They enable the user to operate online services, a better user experience. They do not need to obtain consent.

Cookie name	Purpose
cookie_gdpr	Indicates the user's agreement to the privacy policy
cookie_test	Checking the operation of cookies
PAGING_ITEMS_PER_PAGE, SORT_ORDER	Improving functionality

 

With analytics cookies, we analyze traffic to each website to improve the user experience.

 

Cookie name	Purpose
cookie_track_allow	Indicates the user's consent
Google Analytics - utma	Provides page view statistics
Google Analytics - utmb	Provides statistics based on the time the user arrives on the page
Google Analytics - utmc	Provides statistics based on the time the user leaves the site
Google Analytics - utmz	It allows statistics of visits and sales through various channels
Google Analytics - utmw	Allows segmentation of users on the page
Google Analytics - ga	Page view statistics and sales analysis across different sales channels
Google Analytics - cid	Page view statistics and sales analysis across different sales channels

 

Advertising cookies enable functionality, help analyse the frequency of visits and how to use websites. Without them, some interesting features of each site will not be available.

 

Cookie name	Purpose
cookie_ads_allow	Indicates the user's consent to the use of advertising cookies
Facebook - locale, datr, reg_fb_ref, reg_fb_gate	To increase the participation of our users through social networks, sales analysis, and customer re-targeting

 

Google Analytics

This website uses Google Analytics, a web analyst service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics also uses cookies, ie. text files that are stored on your computer and allow you to analyze the use of your website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on our website, which means that Google shortens your IP address in advance in the Member States of the European Union or other contracting countries of the Agreement on the European Economic Area. The entire IP address is transferred only to Google's server in the US and is shortened in exceptional cases. In these exceptional cases, according to Section 1 of Section 1 of GDP Article 6, this processing is based on our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes.

Google will use this information in our account to evaluate your use of the website, compile reports on website activity, and offer us additional services relating to website activity and internet usage. The IP address provided by your browser as part of Google Analytics is not combined with other data from Google.

You can prevent the storage of cookies by using the appropriate setting in the browser software; however, please note that in this case, you may not be able to use all the features of this website in full.

You can also prevent the collection of information obtained by the cookie in connection with your use of the website (including your IP address) on Google, and the processing of this information by Google by downloading and installing a browser plug-in available at the following link: Google Browser Plugin.

You can find Google's privacy policy at: https://policies.google.com/technologies/partner-sites?hl=en

Facebook

We also use remarketing technology on our website. Re-targeting is used to categorize website users into user groups. Depending on the group of users, we then address website visitors to other websites or applications with personal advertising about our products and services.

To this end, we use the following products provided by our service providers: Facebook Custom Audience, Facebook Pixel, Google AdWords User Lists, and Google Dynamic Remarketing.

Facebook Customer Audience in Facebook Pixel

Facebook Custom Audience and Facebook Pixel are products of Facebook Ireland, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. We use the Facebook Pixel from Facebook on the website, which creates a direct connection with Facebook servers. If you have visited our website, this information is transferred to the Facebook server. Facebook assigns this information to a Facebook user account if you have such an account and are logged into it. In the case of visiting other websites that also use Facebook Custom Audience or. Facebook Pixel, this information is also related to your user account, but we do not have information about which page it is and we do not see what you have visited. If you do not have a Facebook account or you are not logged in, then this is not recorded on Facebook.

For more information on protecting your privacy on Facebook, see the privacy information of the Facebook program on the website https://www.facebook.com/about/privacy

Google AdWords User Lists and Google Remarketing

The Google AdWords and Dynamic Remarketing User Lists are products of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). We use a Google dot on the website to create a direct connection to Google's servers. If you visit our site, this information will be transferred to Google's server. Google associates this information with a single ID, which is stored on your end device in the form of a cookie or provided by your end device (advertising ID; on smartphones). If you visit other websites that use Google AdWords User Lists or Google Dynamic remarketing, these are also associated with your ID. We do NOT see which pages you visited.